Photo: Drazen_ / E+ / Getty Images
Have you heard of the Gen Z Stare?
It’s that weirdly intense moment when you walk up to a counter and the person working just... stares at you. No “Hi,” no “What can I get you?” Just a long, quiet look that feels like you’re supposed to make the first move. Welcome to the Gen Z Stare.
It’s not boredom. It’s not confusion. It’s actually a whole thing, and it’s been making the rounds online. People are calling it everything from the “fluoride stare” to “retail stand-off mode.” And honestly, it’s hilarious unless you’re the one standing there wondering if it’s your turn or if you’ve done something wrong.
But let’s be clear. The Gen Z Stare isn’t just a blank look while waiting for you to pick between oat milk or almond. It’s a very intentional kind of silence. Some say it’s Gen Z’s low-key way of saying, "I’m here, I’m tired, and I’m not fake-smiling through this shift."
Older generations are definitely confused. They’re used to a friendly “Hi there” to kick things off. Without that, the whole interaction can feel kind of cold or awkward. But Gen Z workers see it differently. Many say constant customer service expectations, low pay, and burnout have made them more selective with their energy. Mood, I've worked retail and totally get that.
It also kind of tracks. A lot of Gen Z spent high school or college during the pandemic, with most of their interactions happening over screens. So now, in-person small talk doesn’t come as naturally, and some just aren’t that into it.
Bottom line? The Gen Z Stare is part cultural shift, part social fatigue, and part "I’m not performing for anyone." It’s not about being rude. It’s just not about being overly cheerful either.
So the next time someone gives you the stare, don’t overthink it. Say hey, place your order, and keep it moving. Or just return the gaze. It’s kind of powerful.